Help Center

Products & Ingredients

Frequently Asked Questions

Can I use my daily face wash and then apply serum to my face?

Does Biohyalux use harmful chemicals in the products?

Are Biohyalux products cruelty free?

Are the Biohyalux packaging environmentally friendly?

Will Biohyalux's products give me an allergic reaction

Returns & Exchanges

Frequently Asked Questions

Do you have a Return & Exchange Policy?

How long does it take for my refund to process?

What if my credit/debit card is no longer available that I used at checkout?

I ordered/received the wrong item, what should I do?

My Item arrived damaged, what should I do?

Shipping and Delivery

Frequently Asked Questions

How long does it take to ship?

What shipping methods do you offer?

What if my package is not delivered?

Do you ship internationally?